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Webcast

E&O Nightmares


Total Credits: 2 including 2 CE Credit

Average Rating:
Not yet rated
Categories:
Commercial Lines
Faculty:
R. Bryan Tilden, CPCU, CLU, ARM, ALCM, ChFC, CIC, SCLA
Course Levels:
Intermediate
Duration:
2 Hours
License:
Expires 30 day(s) after program date.

Dates


Description

This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common pitfalls, high-risk scenarios, and best practices for minimizing exposure. Ideal for insurance professionals seeking to strengthen their risk management strategies and confidently handle even the most difficult E&O situations.

Note: This course is not approved for Swiss Re Risk Management credit. It is approved for CE credit only.

Basic Course Information

Learning Objectives
  • Discover hidden problems found in various policies – intended and unintended – that have been the basis of litigation
  • Explore the surprises of long-term customers suing
  • Learn how policies changed, and the revision created a gap in coverage
  • Protect your agency by knowing the plaintiff strategies

Major Subjects
  • Valuation issues
  • Ordinance or Law problems
  • Host Liquor Liability
  • Certificates of Insurance

Course Materials

Faculty

R. Bryan Tilden, CPCU, CLU, ARM, ALCM, ChFC, CIC, SCLA Related Seminars and Products


R. Bryan Tilden, CPCU, CLU, ARM, ALCM, ChFC, CIC, SCLA is a National Lecturer and Expert Witness in the field of insurance. Prior to starting his own firm, he was the Director of Technical Affairs and Director of Education for IIANC. Since entering the insurance business in 1974 as an Account Executive, he has worked for major brokerage firms on Fortune 100 accounts around the nation. He specialized in large retention programs, utilizing the international insurance marketplace.

Tilden has been active in insurance education as a grading panel member for the Insurance Institute of America and the American Institute for Property Liability Underwriters. He has taught in every state in the US and also teaches in Bermuda and Europe. He has served on the Education and Technical Committees for the IIANC and worked with the State of North Carolina on pre-licensing and continuing education.  In 1988, IIANC presented him with the Ernest F. Young Education Award, and in 1989 Agent of the Year. He has taught in schools for both the PIA and IIA, been a speaker at RIMS and CPCU meetings, and has spoken at various conventions. He is a National Faculty Member for the Society of Certified Insurance Counselors.

An active volunteer in rescue services, Tilden is an internationally certified technical rescue instructor. In 2013, he received the Higgins and Langley Memorial Rescue Award for a Swiftwater Rescue Incident. He is a member of the International Association of Arson Investigators along with their NC Chapter, and teaches arson investigation courses.


Dates

Wed, Nov 05, 2025 - 1:00 PM to 2:58 PM CST
Fri, Nov 21, 2025 - 9:00 AM to 10:58 AM CST
Wed, Dec 03, 2025 - 1:00 PM to 2:58 PM CST
Fri, Dec 26, 2025 - 9:00 AM to 10:58 AM CST
Wed, Jan 07, 2026 - 1:00 PM to 2:58 PM CST
Fri, Jan 30, 2026 - 9:00 AM to 10:58 AM CST
Wed, Feb 04, 2026 - 1:00 PM to 2:58 PM CST
Fri, Feb 27, 2026 - 9:00 AM to 10:58 AM CST
Wed, Mar 04, 2026 - 1:00 PM to 2:58 PM CST
Fri, Mar 27, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Apr 01, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Apr 24, 2026 - 9:00 AM to 10:58 AM CDT
Wed, May 06, 2026 - 1:00 PM to 2:58 PM CDT
Fri, May 29, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Jun 03, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Jun 26, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Jul 01, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Jul 31, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Aug 05, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Aug 28, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Sep 02, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Sep 25, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Oct 07, 2026 - 1:00 PM to 2:58 PM CDT
Fri, Oct 30, 2026 - 9:00 AM to 10:58 AM CDT
Wed, Nov 04, 2026 - 1:00 PM to 2:58 PM CST
Fri, Nov 20, 2026 - 9:00 AM to 10:58 AM CST
Wed, Dec 02, 2026 - 1:00 PM to 2:58 PM CST
Wed, Dec 30, 2026 - 9:00 AM to 10:58 AM CST

State Specific Details

Basic Course Information

Designed For Producers, Account Managers and CSR's

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